Mastering the Dental Patient Journey: Implementing a CRM to Enhance Dental Patient Appointment Experience
1. The Shifting Landscape of Patient Expectations: Why Dental Practices Need a Modern Approach In today’s hyper-connected world, patients expect more than just excellent clinical care from their dental practice. They anticipate a seamless, personalized, and efficient experience from their very first interaction to their post-appointment follow-up. Gone are the days when a simple phone … Read more