Leveraging CRM for Enhanced Customer Lifetime Value in Online Retail: A Strategic Imperative
In the hyper-competitive landscape of online retail, where new brands emerge daily and customer attention is a fleeting commodity, merely acquiring customers is no longer enough to guarantee sustained success. The true differentiator, the engine of long-term profitability, lies in understanding, nurturing, and retaining your existing customer base. This is precisely where the strategic power … Read more